Privacy Policy

Effective Year: 2024

At Over The Boundary, the company behind the brand My Side Team (MST), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information such as your name, email address, phone number, and company details when you:

• Fill out contact forms on our website.
• Subscribe to newsletters or updates
• Engage with our services or request a quote.

1.2 Non-Personal Information
We may collect non-identifiable information such as:

• IP address, browser type, and device information.
• Website usage data, including pages visited and time spent on the site.

1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website. These help us analyze website traffic and personalize content. You can manage your cookie preferences through your browser settings.

2.How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our services.
• Respond to your inquiries and provide customer support.
• Send marketing communications (with your consent).
• Analyze website usage and improve user experience.
• Comply with legal obligations.

3. Sharing Your Information

3.1 Third-Party Service Providers:
We may share your information with trusted third-party vendors who assist us in operating our business, such as hosting services, payment processors, and marketing platforms.

3.2 Legal Obligations:
We may disclose your information if required by law or to protect our legal rights, enforce our policies, or comply with a court order.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

Request corrections to inaccurate or incomplete data.

Withdraw consent for marketing communications at any time.

Request deletion of your personal information, subject to legal or contractual obligations.

6. Limitation of Liability

Over The Boundary, including its directors, employees, and affiliates, will not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

We make no guarantees regarding the accuracy, completeness, or reliability of our services.

To exercise these rights, contact us at hello@mysideteam.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: Email: hello@mysideteam.com

Acknowledgement

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.